IPEX Privacy Policy

IPEX, Inc. (IPEX) is committed to protecting the confidentiality of the information furnished to us by our clients (“you”). Below, IPEX has outlined its Privacy Policy for your reference. We are providing this information as required by Regulation S-P, as adopted by the Securities and Exchange Commission effective November 13, 2000. This policy specifies the types of personal information we collect, how we use it, and with whom we share it.  IPEX values our client relationships and we require all IPEX employees to adhere strictly to our Privacy Policy with regard to the collection, use, retention and security of nonpublic personal information.

What Information We Collect

In order to provide investment consulting services to our clients efficiently and accurately, and on an individualized basis, we may collect nonpublic personal information about our clients. IPEX may obtain certain nonpublic personal information¹ through questionnaires, conversations and correspondence with or about clients or their organization, in the form of mail, email and telephone communications, in the course of providing our services. Such information may include, but is not limited to, names, addresses, phone numbers and tax identification numbers; as well as various current and historical information from custodians² including account numbers, account balances and transaction records.  Please be assured that we maintain all of your information in strict confidence, regardless of whether it is stored in a physical or electronic format and regardless of whether it comes directly from the client or from a third party.  

What Information We Disclose

As a matter of policy, IPEX does not disclose nonpublic personal information about our clients (or former clients), regardless of the source, except as set forth in this provision. Such information may be disclosed to other IPEX employees in the course of performing our services; to non-affiliated third parties (e.g., custodians and money managers) with which the client has an established business relationship or that IPEX is investigating on the client’s behalf and with client authorization; as well as to non-affiliated third parties as required as law.  In addition, IPEX may disclose nonpublic personal information or confidential information to government entities or non-affiliated third parties in response to subpoenas and audits.  

Furthermore, in the course of marketing IPEX services to prospective clients, we are periodically asked to provide representative client lists. On these lists we only disclose an institution’s name, a contact person and a phone number. No material nonpublic information appears on these lists.   Although we have previously received client authorization to include an organization’s on these lists, IPEX will remove a client name if the client objects to the use of their name at this time.  Simply contact us at 888 IPEX-USA.

Please be aware that the privacy policy of a client’s custodian (broker-dealer, bank or trust company) would also govern how the nonpublic personal information would be shared with nonaffiliated third parties, as would the privacy policy of any “money manager” that a client retains.

How We Protect Your Confidential Information

IPEX has policies that restrict access to nonpublic personal information about clients to those employees who have a need for that information to provide services to client accounts, or to employees who assist those individuals who provide services to client accounts. We maintain physical, electronic and procedural safeguards to protect client nonpublic personal information.

If a client decides to discontinue the relationship with IPEX, we will continue to adhere to the Privacy Policy described in this document. The policies and procedures described herein are current practices, and are subject to change in the future. If you have any questions about our Privacy Policy, or would like additional copies of this document, please: 

·                    Write us as IPEX, Inc. 123 S. Main St, Suite 140, Royal Oak, MI 48067

·                    Call us at 888-IPEX-USA

 

Sincerely,

 Kathy Serafino

Vice President

  

1         Non-Public Information:  Personal consumer information obtained through conversations and correspondence about the client or the client’s organization in the course of providing services.

2         Custodian:  One that has charge and/or safekeeping of client assets; a custodian of stocks, bonds, mutual funds, e.g., bank, brokerage firm or credit union.